Accurate Words

“Good” isn’t an emotion.  If I ask a client how they’re feeling and they say “good,” I remind them that’s not a feeling and it’s too nebulous.  I can guess what they mean by “good” but it’s still a guess and I might be wrong.  People use those nondescript words so often; those words that are up to interpretation.    Someone misinterpreting the word “good” may not have big consequences.  But what if you’re part of a couple on the verge of an argument, starting to become more emotional as you’re both trying to be understood?

This is probably the most important lesson I’ve learned from doing couples therapy – use words and phrases that most accurately convey a thought and emotion.  About three years ago, in a couple’s session, I watched the couple start to quickly escalate into anger despite the fact that they were saying the same thing.  They weren’t arguing opposing views.  If most anger comes from feelings of fear and powerlessness, I asked myself why they would be feeling afraid and powerless if they’re not disagreeing.  Obviously, they don’t feel understood, so they must be describing different concepts despite using the same words.  I stopped and asked them both to go into more depth about what they were hearing from each other, not what they were saying.  What was heard wasn’t exactly what was said, because what was said wasn’t exact.

There’s a split-second that happens leading up to, and during conflict couples have.  Because one or both of them is not describing something as accurately as possible, they are misunderstood, therefore unheard, leading to a disruption in the connection.  Panic and anger ensue.   Repeat this pattern long enough and couples start to exist in a state of disconnection and instability.  When this split-second moment happens in sessions I stop everything immediately and then I start to ask them clarifying questions until they realize “oh I thought you meant…”

When it happens in individual sessions, I have the same response.  Even though I’m fairly certain I know what the client means, I start asking them clarifying questions so they can refine what they’re saying in the most accurate way possible.  I’ll do this over and over until they develop the skill that allows for deeper and more informative conversations, as well as greater connection, intimacy, and peace. 

Become more nitpicky in conversations.  When it feels like a conversation has suddenly gone off the rails, stop and ask what the other person heard you say.  Stop and tell them you want to make sure you understand what they’re saying.  Give them and yourself a better chance to be understood.

Example of an interaction with inaccurate phrasing:

Partner 1: I feel like you hate me.

Partner 2: (Insulted and confused) What are you talking about?! I don’t hate you.

1: Well that’s how I feel.

2: You can’t tell me I’m doing something just because you say you feel it! I can’t take this!  I’m leaving.

Inaccurate turned accurate:

1: I feel like you hate me.

2: Hate?

1: Well, that you don’t like me.

2: What do you mean you feel it?  You believe it?

1: I don’t know.  I’m scared that you’re liking me less.

2: Is there something I’m doing that indicates I like you less?

1: You’ve been getting home later for a couple of weeks. I’m afraid that you don’t want to be around me and I’m worried you’ll leave.  Do you like being around me?

2: Of course I do.  But right now I just need more lighthearted conversation.  You’ve been upset about work for a while and I know you need to support but I don’t have the mental space to listen at the end of every day.  So I’ve been getting home later.  I was scared it would lead to a fight if I told you, so I avoided the conversation.

1: I didn’t mean to be negative.

2: I know. And I’m sorry work is stressful right now.  Let’s just make sure we have fun talk too.